Only orders with advance payment will be processed & dispatched. Orders without payment will be cancelled.

ZAR

Customer Care

Returns & Exchanges

No returns or exchanges for change of mind. Refund or replacement only for damaged or incorrect items, claimed within 24 hours of delivery.

ZAR

Return & Exchange Policy

At ZAR, we strive to ensure that every customer is satisfied with their purchase. Please read our policy carefully before placing your order.

No Returns or Exchanges for Change of Mind

We do not offer returns or exchanges for a change of mind, personal preference, or dislike of the product after purchase. We encourage customers to review product details carefully before completing their order.

Damaged or Incorrect Items

We offer a refund or replacement only in cases where:

  • The item received is damaged.
  • The wrong item was delivered.

How to Request a Replacement or Refund

If you receive a damaged or incorrect item, please email us at zarrr.pk@gmail.com with the following details:

  • Description: A brief explanation of the issue.
  • Photos: Clear images showing the damage or error.

Our team will review your request and respond promptly with further instructions.

Please ensure that all claims are made within 24 hours after receiving your order.

Thank you for shopping with ZAR. We appreciate your understanding and support.

Best Regards,

ZAR by Kashaf